How-To Part 6: Search your chat files

Quick -- can you remember that restaurant your mom recommended or the joke that got three LOLs and a ROTFL? With chat archiving, you don't have to; you can find your chats in your Gmail account using the same search technology that powers Google.com. Watch this to learn about searching for, and finding, Google Talk chats.

Peter Adams
Online Operations Coordinator

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How-To Part 5: File transfers

Sometimes, the sound of your friend's voice or the sight of a favorite smiley may not be enough; you might need to connect by sending along your writing portfolio, or a recording of duck calls, or a video of a guy throwing silly putty from the roof of a parking structure.

In the heat of the moment, we can't anticipate what files you may need to send. That's why you can send any file of any size and type, any time. For more on sending files through Google Talk, watch this.

Peter Adams
Online Operations Coordinator

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How-To Part 4: Voicemail

If your friend is away from his or her computer or not logged in to Google Talk at all, you can leave a voice message which will be converted to an MP3 file and sent to their email account. In fact, if you're too nervous to ask out that special friend via direct conversation or have any other reason to want to deliver a message in not-quite-real-time, you can send it directly to voicemail. Learn how by watching this video.

Peter Adams
Online Operations Coordinator

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How-To Part 3: Voice Calls

Eating cereal aside, nobody likes to hear snap, crackle and pop. When we built Google Talk, we focused on voice quality, and our users seem to notice and appreciate that. Whether you're calling your kid at school twenty minutes away or your friend traveling in Bulgaria, you'll get instantaneous communication that's as clear as someone talking to you in the same room.

This video will teach you how to start making your free voice calls.

Peter Adams
Online Operations Coordinator

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How-To Part 2: Block or remove contacts

While you're showing Google Talk to your manager, your dentist or your mother-in-law, you might want to add them to your Friends list. But however charming they might be, perhaps you don't want them to stay on your Friends list after the demo. Fortunately, removing a user from your Google Talk Friends list or blocking their ability to chat with you altogether is an easy way to tidy up your contacts without letting them know you've had a change of heart.

To learn how to block or remove someone on your friends list, watch this.

Peter Adams
Online Operations Coordinator

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How-To Part 1: Adding Friends

Google Talk has been out for over a year now, and here on the support team we're pretty used to the bells and whistles that make it a special product. But we realize that many people are new not just to Google Talk, but to chatting online itself. So we're pleased to be rolling out a series of video tutorials that cover the basics.

Up first is adding friends. Most people are excited to hear that their Gmail contacts are automatically loaded into their Friends list, but it's also easy to add new people to chat and talk with. Check out the video and give it a try.

Peter Adams
Online Operations Coordinator

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Teaching orkut to Talk

Look who's talking now!

A few of us from the Google Talk and the orkut teams got together a while back and started teaching orkut how to talk. After all, orkut users are already a very social bunch -- so we thought they might enjoy talking to each other. Read more about the new feature on the Google Blog.

This is just one more milestone for making Google Talk easier for you to talk to anyone, anywhere, anytime.

Reza Behforooz
Software Engineer

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Offline messages

Tired of getting the old "did-not-receive-your-chat" error message every time a friend disconnects while you are writing? If so, you will be pleased to hear that we're making things a little bit better by turning on another top requested feature in Google Talk: offline messages.

As you'd expect, this enables you to send messages to Google Talk friends who are offline. The messages will be delivered to your friends the next time they sign in with Google Talk or a third-party client. And when they sign in to Gmail, offline messages will be displayed as unread messages in their inbox. In Gmail, offline messages can be searched and organized -- just like instant messages in your chat history.

Your Google Talk account needs to have a Gmail inbox with chat history enabled in order to receive offline messages, so make sure to turn it on now!

Jonas Lindberg
Software Engineer

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